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SUPPORT
 
Consultation
Look no further - from the initial consulting session through to technical and analytical support during operation. We can find the perfect device solution for your specific analysis task, quickly and without complications. A substantial range of products means that we are well positioned to answer questions about about Analytical demands that you have. Your permanent contact person brings LCGC BASLLP technical expertise and philosophy to you, wherever your analyses take place. The hub for this comprehensive support is our company headquarters in Hyderabad, India where all our specialist knowledge is brought together under one roof. Right from Designing of your laboratory, Supply of Furniture, Laboratory Equipments, Product Installation, Product Training, Quality Analysis, Service Support and 3rd party Analysis we offer complete solution.

User Training
The Crictical aspect of user training is an key parameter to our sucesss. It is not just the sale of the system - We offer comprehenisve traning to the end user We are quick to find out about trends and changing requirements. All over the world. This means that we can offer our customers prompt solutions to new challenges. In our seminar rooms, we arrange workshops – keeping the groups small and effective – to answer user questions about analytical methods. Our team of instructors can also provide on-site training, if needed. This way, we can respond to the specific individual features of your lab workLooking at the wider picture has always been a successful strategy throughout our company’s history. We pass on our knowledge so that it can grow, often enriched by exchanges with others. The questions and practical challenges you present us with are the catalyst for new ideas and further developments.

Product Support
"LCGCBASLLP offers you technical assistance by highly qualified technicians for any problem you may encounter. The support team is always available through dedicated support hotlines on the phone and by email.

Please do not hesitate to contact us with any questions concerning:

Installation and commissioning: we install our instrument in your laboratory and check its operation and provide users training.

On-site troubleshooting: our technicians can visit your laboratory at your request
Repairs
Upgrade of your instrument with Software or Additional attachments

Instrument relocation: We offer solutions and expertise in relocation of your systems
Maintenance: We also consult with you about anticipated loads and recommend you a maintenance concept to match your lab situation. Because although the components of our laboratory equipment are designed to be very long lasting, daily use has an impact on the materials over time. We offer you many years of uninterrupted service and to complement this, LCGCBASLLP offers a range of verification and support contracts tailored to your individual system and requirements."

Third Party Analysis
"In Collobration with FirstSource Laboratory Solutions LLP we offer Analytsis support. http://www.fslsas.com/"

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